Terillion is excited to announce the recent launch of a new and improved social media and review collection app called ReviewStand. This app is now available in the Apple App Store and is the most innovative and exciting customer engagement tool on the market. ReviewStand helps all kinds of businesses collect real reviews and social media followers from their actual customers at their place of business. In turn, they see an increase in customer engagement, interaction and satisfaction.
Here’s how it works: Local businesses simply place ReviewStand (an iPad displayed within a convenient kiosk) in a visible area and ask their customers to leave a review on it. At the end of each review, the customer has the option to like the business on Facebook, follow the company on Twitter, check in with Foursquare, submit their phone number for texting coupons, sign up for email lists and more.
One of the greatest features of the app is that it takes collecting real customer reviews to a new level: it can capture customers’ actual handwriting during the review process. When handwritten reviews are seen online, they have been shown to increase customer engagement by up to 200% because people trust that handwritten reviews are real. And when consumers trust reviews, “they are 178% more likely to purchase your product or service,” according to BaazarVoice.
ReviewStand can be used to collect reviews in almost every industry, including the restaurant industry, the beauty industry, the hotel and travel industry, the auto industry and the healthcare industry.
The whole process takes customers about thirty seconds and is extremely easy to use. One of our clients, who just started using ReviewStand two weeks ago, already has 53 new reviews and has gotten many likes on Facebook! Check out the screenshots of the app below to see what it looks like and how it works!
Once the reviews are posted online, you can easily share those handwritten reviews on Pinterest, Facebook, Twitter, Google+ and LinkedIn. Posting your customer reviews on all of your social media outlets will create an environment of trust and legitimacy, which is exactly the validation people need to make the decision “Will I or won’t I?”—a tipping point if you will.
We are very excited about ReviewStand here at Terillion. We think it can help businesses all over the country succeed both online and offline and we know it will have positive effects on companies everywhere. What are your thoughts on the new ReviewStand app? Let us know if you have any questions or comments!
- Post Terillion Reviews on Pinterest, Facebook, Twitter, Google+ and LinkedIn
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- Social Media’s Phenomenal Visual Shift and What it Means for Your Business
- Using iPads and Tablets as Customer Engagement Tools at Your Local Business
- The 7 Benefits of Online Reviews