GuestComment is a new addition to the Terillion family of reputation management tools. It is the first real time, onsite platform for collecting, analyzing, and publishing hotel and restaurant guest reviews. With its patent pending technology, GuestComment can increase hotel and restaurant revenues by 30% or more by encouraging repeat stays and resolving issues that could lead to negative online reviews. Founded in 2012, GuestComment is available to more than 150,000 hotel properties and 500,000 restaurants in the United States.
GuestComment is the digital replacement for the traditional hotel guestbook and restaurant comment card. It’s a real-time, onsite platform for collecting, analyzing, and publishing customer feedback. While it has similarities to QuickRate, GuestComment is a tool for businesses looking for operational improvement (where QuickRate is used primarily as a reputation marketing tool).
To learn more about GuestComment, click here.